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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steve Valenzuela

October 10, 2024

5  out of  5
rating by Steve Valenzuela
"When comes to insurance needs, State Farm is there. Outstanding service Sean, Monicah and the team!"
We responded:
"Thank you Steve for your review. We really appreciate you taking time to support our inurance office. Mahalo"
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Peter Hwu

September 6, 2024

5  out of  5
rating by Peter Hwu
"Monica and Sean are top-notch insurance agents. They are responsive, professional, and above all, caring agents unlike others I worked with before. I would recommend Monica and Sean to anyone looking for auto and home insurances."
We responded:
"Mahalo Peter! We appreciate you taking time to leave us a review about your experience with auto and home insurance with our office. We wouldn't be here without customers like you. "
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Krissy Pacheco

September 5, 2024

5  out of  5
rating by Krissy Pacheco
"Always there when u need them.. always fast service..🤙🏻"
We responded:
"Thank you Krissy for giving me the opportunity to help with your insurance needs! and thank you for taking time to leave a review for our office. "
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Joanne Humphreys

August 27, 2024

5  out of  5
rating by Joanne Humphreys
"Very fast and efficient. Competent. Reasonable price"
We responded:
"Thank you so much Joanne for the opportunity to help with your insurance needs. We appreciate your business and thank you for supporting our small business"
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Jay Sato

August 7, 2024

5  out of  5
rating by Jay Sato
"Brett was very easy to work with! Was able to get my car insured quickly and stress free, thank you Brett!"
We responded:
"Thank you for your response!!! Happy to provide you with auto insurance and thank you for your support."
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Scott Taniyama

August 2, 2024

5  out of  5
rating by Scott Taniyama
"Super helpful and explains in detail how their policies work."
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Eric Woo

July 25, 2024

5  out of  5
rating by Eric Woo
"Monica was very responsive and knowledgeable regarding providing HO6 insurance for our condo. She was always prompt getting back whenever I emailed her and her customer service was great. I would highly recommend her."
We responded:
"thank you Eric for the opportunity to service you with your HO6 insurance. We really appreciate your business and thank you for you supporting our business."
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Jade Boots

June 29, 2024

5  out of  5
rating by Jade Boots
"Monica helped me with the whole process and was great! She’s so helpful and made the whole process easy."
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Sky High

June 20, 2024

4  out of  5
rating by Sky High
"Great service and good communication! Would definitely recommend."
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Aundria Haiola

June 18, 2024

5  out of  5
rating by Aundria Haiola
"Monica is so very helpful. Very knowledgeable in knowing what the customer needs and explains what the insurance covers. Mahalo Monica"
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William Davis

June 18, 2024

5  out of  5
rating by William Davis
"Shayne was very informative and helpful. He broke down my policy so that I understood everything"
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Tu Trinh Rodriguez

June 13, 2024

5  out of  5
rating by Tu Trinh Rodriguez
"I highly recommend Shayne Takamori’s office. I left an online message that I was having issues trying to receive a quote. He promptly reached back out to me, asking what worked best for me as a way to communicate. He later reached me by phone and Shayne was so pleasant to work with. Not only was he informative, but took the time to throughly explain everything, making sure to ask if I understood or if I had questions. His kind and patient demeanor made me feel a warm sense of trust. He even took the time to get to know me a little more and that made me feel like part of his ohana that he was trying to catch up with and talk story. Definitely worth a call if your looking for some insurance."
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Blaise Manabe

May 22, 2024

5  out of  5
rating by Blaise Manabe
"Awesome customer service and made it very easy for my family and I. Look to them for all your insurance needs!!!"
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preston hargrave

May 22, 2024

5  out of  5
rating by preston hargrave
"The service is incredible! I called the day I arrived in Hawaii from the mainland and asked if they could change my insurance policy to cover HI accidents and they did it on the spot, emailed me a temporary insurance card immediately so that I could have my vehicles safety inspection done. I highly recommend Sean Huh and his team!"
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Selena Hao

May 17, 2024

5  out of  5
rating by Selena Hao
"By far the best locally based insurance company to date. Very friendly, prompt and easy to communicate with. Thank you to Sean and Brett. Highly recommended !!"
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Busby Hufanga

April 18, 2024

5  out of  5
rating by Busby Hufanga
"Easy, staff are friendly and helpful. Also got the cheapest rates on the island."
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bob dylan

April 11, 2024

5  out of  5
rating by bob dylan
"Thanks Brett!!"
We responded:
"Thank you Bob Dylan!!!!!"
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Ruben Jacobo

April 8, 2024

5  out of  5
rating by Ruben Jacobo
"Helped me get my new car insured and streamlined the process for me. Super easy and good rates"
We responded:
"Thank you Ruben! I’m glad we were able to help insure your new car! Have a great day and please let us know if we can assist with anything else. "
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Siaosi Tafuna

April 3, 2024

5  out of  5
rating by Siaosi Tafuna
"We just bought a small car and needed insurance right away. I started by clicking on the chat button around 12/1ish and someone responded within 15 minutes. From there, it was smooth sailing. They helped us get discounts and saved us money! It was so quick, we signed papers via email and was insured by 3/4. Their response time just depends on how quickly you get your info back to them. I would highly recommend them and have already with family. I will definitely insure more through them!"
We responded:
"Thank you so much for taking time to review our office!!! I’m glad we were able to assist with your auto insurance quickly! ❤️ "
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Michael

March 1, 2024

1  out of  5
rating by Michael
"A terrible auto insurance experience. Not only did they have me driving around for two months with no insurance they sent me bills confirming that my insurance wasn’t due for next payment. I was concerned and called and questioned, they still reassured me that there was no payment due at this time. It turned out that there was a computer “glitch”. And I did not get any cancellation letters. I had to pay for those two months that I was uninsured. Meanwhile, I’m driving around every day with my family with no coverage. Not to mention Penalty fine I got from my bank for not having insurance on a financed vehicle. They also ran my credit card without my permission For $600. When I called, they said they’d be Refunding my money. It turns out that I am not getting a full refund. I dropped them as my auto insurance provider And went with another company. Super unprofessional. They have a lack of responsibility for myself, my family and other around me."
We responded:
"Thank you Michael! Sean Huh State Farm Insurance "
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Rosie Vega

March 1, 2024

5  out of  5
rating by Rosie Vega
"10/10 experience! Shayne was incredibly helpful and kind."
We responded:
"Thank you for the review and glad we were able to help you with your insurance!"
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Wilson Pascua

February 29, 2024

5  out of  5
rating by Wilson Pascua
"Brett Medley is very knowledgeable and helpful."
We responded:
"Thank you Wilson for your feedback.!! "
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NURSE FIRST

February 29, 2024

5  out of  5
rating by NURSE FIRST
"Very helpful and courteous staff willing to help in many ways. I highly recommend to anyone"
We responded:
"Thank you so much for leaving a review for our office. ❤️"
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Nathan Lewton

February 22, 2024

5  out of  5
rating by Nathan Lewton
"Worked with Monica to start a new policy and she was incredibly helpful and made the process fast and easy. Would highly recommend!"
We responded:
"Thank you Nathan! Glad Monica was able to help with the new policy. Mahalo for your support. "
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Anthony John Pascual

February 9, 2024

5  out of  5
rating by Anthony John Pascual
"Thanks Brett for helping me save money. Really appreciate your patience throughout the whole process!"
We responded:
"Thank you Anthony. Brett is the best finding ways to save money. Mahalo for your support "